Error when attempting to preview certain file types

  • 7024636
  • 18-May-2020
  • 18-May-2020


Filr 4.2


Since updating to Filr 4.2 and Keyview, users can no longer preview certain file types, such as AutoCad .dwg files.

When tapping on the file in the Android app, they are presented with the option to "Generate Online Preview", but when they take that option,  the following error is displayed:

General Error

Please contact your System Administrator for assistance.
This is where the JasperException was. class org.springframework.web.bind.MissingServletRequestParameterException
Required long parameter "binderId" is not present


A problem with KeyView has been identified and fixed. Contact Micro Focus support for the update.


Reported to Engineering