Cannot license GroupWise Disaster Recovery GWDR (Reload

  • 7024628
  • 15-May-2020
  • 24-Sep-2020

Environment

GroupWise Disaster Recovery (Reload for GroupWise) 5
GroupWise Disaster Recovery (Reload for GroupWise) 5.1
GroupWise Disaster Recovery (Reload for GroupWise) 18

Situation

When uploading the license in the WebUI getting an error or the license does not truly upload

Resolution

In order to fix this:

1. Put the new license on the GWDR (reload) server
2. Go to /opt/beginfinite/reload/license
3. Stop reload with reloadd stop
4. Move out the contents of the license directory to a temporary location
5. Move the new license .pem file into the license directory
6. Rename the .pem file to be just reload.pem
7. Start reload with reloadd start

note: it may take a while for the GWDR overview page to show the new license. To speed up that process you can start a job as the job will check the license when it is started.

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