Cannot get GroupWise Mailbox management to connect to PRIMARY Domain

  • 7024564
  • 15-Apr-2020
  • 16-Apr-2020


GroupWise 2014
GroupWise 2014 R2
GroupWise 18
GroupWise Mailbox Management (Vertigo) 18


When GroupWise Mailbox Management (Vertigo) is trying to connect to GroupWise getting error:

"I could not connect to the selected domain. Please make sure you select the PRIMARY domain directory or the proper IP address.
Could not find GroupWise domain database.
Update Novell Client32 to the latest version and try again, or check username and password."


This is a known issue with GroupWise Mailbox Managment Please open an SR and request or higher.