Error Starting Driver: DBException: createOrOpenMap:RetCode:49215

  • 7024545
  • 07-Apr-2020
  • 07-Apr-2020

Environment

Identity Manager 4.8
Identity Manager Driver - Active Directory
Identity Manager Driver - Loopback

Situation

 When attempting to start a Loopback driver, the following error is received in driver trace log (level 3)

Message:  Code(-9010) An exception occurred: com.microfocus.database.DBException: createOrOpenMap:RetCode:49215
        at com.microfocus.database.zoomdb.jni.MapInterface.createOrOpenMap(Native Method)
        at com.microfocus.database.zoomdb.hashmap.HashMapImpl.mapCreateOrOpen(Unknown Source)
        at com.microfocus.database.zoomdb.map.MapImpl.open(Unknown Source)
        at com.microfocus.database.zoomdb.map.MapHandler.open(Unknown Source)
        at com.microfocus.database.zoomdb.HashMapMakerImpl.make(Unknown Source)
        at com.novell.nds.dirxml.engine.WorkManager.openBTree(WorkManager.java:132)
        at com.novell.nds.dirxml.engine.WorkManager.initializeDB(WorkManager.java:110)
        at com.novell.nds.dirxml.engine.WorkManager.handleIt(WorkManager.java:629)
        at com.novell.nds.dirxml.engine.WorkManager.<init>(WorkManager.java:87)
        at com.novell.nds.dirxml.engine.Driver.startShim(Driver.java:1717)
        at com.novell.nds.dirxml.engine.Driver.initialize(Driver.java:329)
        at com.novell.nds.dirxml.engine.Driver.<init>(Driver.java:295)
        at com.novell.nds.dirxml.engine.DriverEntry.run(DriverEntry.java:626)
        at java.lang.Thread.run(Thread.java:748)

Resolution

Resetting the driver cache files (.TAO) allowed the driver to start.

1.  Edit the properties of the driver, disable the driver and save.
2.  Edit the properties of the driver, enable the driver (check the box to "Do not automatically synchronize the driver.") and save.
3.  Attempt to start the driver.

Cause

Corruption in the cache file. (.TAO file)

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