Filr /var partition does not expand

  • 7024544
  • 06-Apr-2020
  • 07-Apr-2020

Environment

Micro Focus Filr 4.x

Situation

When going to https://<DNSorIP>:9443/vaconfig/storage and following the steps to expand the /var partition, the end result is that the partition is not expanded.  Doing a df -h within a terminal session shows the original size for the /var partition (and not the size which was expanded within the VMware settings.  Also, the /opt/novell/base_config/lsof.log file shows:

COMMAND   PID   USER  FD  TYPE DEVICE SIZE/OFF  NODE    NAME
vmtoolsd  123   root  3w  REG  8.33   160705    622620  /var/log/vmware-vmsvc.log

Resolution

Apply the Filr 4.2 Update, which is anticipated to be released end of April 2020.

Workaround:
  • Kill the vmtoolsd process
    • At a terminal session (putty or otherwise), type:
      • pidof vmtoolsd
        • Note the number that shows. 
        • The example below will assume the number which shows is 954
    • Syntax:
      • kill -9 <pid>
    • Example
      • kill -9 954
  • Go to https://<DNSorIP>:9443/vaconfig/storage
    • Check the box within the Appliance Disks Containing Unallocated Free Space table
    • Click the Expand partitions button
  • Reboot the server.
  • Do a df -h within a terminal session to confirm the desired partition size shows.

Cause

As the /opt/novell/base_config/lsof.log shows, the vmtoolsd process is preventing the partition from expanding.  This process must be stopped before the unmount of partition. NOTE: Clicking the Expand partitions button unmounts the partition.

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