Open Enterprise Server 2015 with iPrint for OES
Open Enterprise Server 2018 with iPrint for OES
The iPrint /ipcon authentication fails.
Also, when authenticating with the terminal iprntman command, a Certificate is not trusted! message is returned:
iprntman psm -lAuthentication required for <server DNS>
Enter user name: admin
The user name provided was found in the following context: o=iPrintApplianceFor future reference, the LDAP distinguished name is the preferable format.(example: cn=admin,ou=unit,o=organization)Authentication required for blr8-116-210.labs.blr.novell.com
Enter your password:
Certificate is not trusted!
1 Subject CN=blr8-116-210.labs.blr.novell.com
md5 ca 07 e6 b8 80 e5 6c f3 bd c8 2e d0 bb 8f 9c 67
Do you wish to proceed?(Y/N
Follow the steps outlined in the ADDITIONAL INFORMATION section of this TID. Share the /var/opt/novell/log/iprintmgmt/iprintman0.log file with Mico Focus Support.
If the hostname of the server and the certificate CN name are different, then ipcon may fail to login.
Enable debug logging for the /var/opt/novell/log/iprintmgmt/iprintman0.log file by pasting the following string of commands into a terminal session, like putty:
cp /opt/novell/iprintmgmt/lib/Logger.properties /opt/novell/iprintmgmt/lib/Logger.original;sed -i '0,/WARNING/s/WARNING/INFO/' /opt/novell/iprintmgmt/lib/Logger.properties;mv /var/opt/novell/log/iprintmgmt/iprintman0.log /var/opt/novell/log/iprintmgmt/iprintman0.old;rm /root/iPrintman.keystoreRun this command:
iprntman psm -l --log-level INFO
Provide the admin credentials. Accept the certificate.
If the Print Manager does not show after accepting the certificate, then there is likely a certificate problem which needs to be resolved. Share the /var/opt/novell/log/iprintmgmt/iprintman0.log with Micro Focus Support.
Once the debug log is shared with Micro Focus Support, turn debugging off by pasting the following command into a terminal session:
sed -i 's/INFO/WARNING/g' /opt/novell/iprintmgmt/lib/Logger.properties