Failure to reinstall Arango database upon Messenger update

  • 7024536
  • 06-Apr-2020
  • 06-Apr-2020

Environment

GroupWise Messenger 18

Situation

When trying to upgrade an existing version of GroupWise Messenger 18, it will in some cases fail with a warning that the Arango database could not be completed. The install must be forced to complete before you can run the rpm -e command.  


Resolution

Run

Rpm –Uvh –force arangodb3

tab out of the update.

Then run

rpm –e arango

tab out of this command.  The install of the database will complete and now the upgrade can be preformed