gw 18.1 sent messages not sent and missing

  • 7024507
  • 26-Mar-2020
  • 26-Mar-2020

Environment

GroupWise 18

Situation

Sent messages are stuck in limbo.  Primary MTA appeared to be having MTP connection issues  which has been resolved, should have been routed through mta on secondary domain but do not  appear to have done so.  Cannot find the stuck messages to reprocess.

Resolution

This has been reported to engineering. 

A possible workaround would be to stop  grpwise-ma allowed messages to process again, as mta was apparently waiting for port to open.  The MTA is redirecting http connections to 7100 to 8200
 instead of 7180, which is usually part of the monitor agent