Looking for any mailbox that does not have archived messages and is mistakenly defined as active...

  • 7024485
  • 13-Mar-2020
  • 13-Mar-2020

Environment

Retain Unified Archiving 4.x

Situation

When running Mailbox Deletion, the logs show the following line:

Looking for any mailbox that does not have archived messages and is mistakenly defined as active...

What does this mean?

Resolution

Customers will only pay for a Retain license for each user that has archived data stored in Retain.

A check was added when running Mailbox Deletion to ensure that any empty mailboxes are not active and will not be using a license.