Users are not added to groups during Filr LDAP import

  • Document ID:7024479
  • Creation Date:09-Mar-2020
  • Modified Date:10-Mar-2020
    • Micro Focus Products:
      Filr

Environment

Filr 4.1.2
eDirectory

Situation

When importing a group from eDirectory using LDAP import, some of the users are not added to the group. This issue has been reported with relatively large groups (>1000 members).

Resolution

Disable paging by following these steps:

1. Add the following line to the /opt/novell/filr/apache-tomcat/webapps/ssf/WEB-INF/classes/config/ssf-ext.properties file:
ldap.sync.users.enable.paging = false

2. Restart filr service

  • At a terminal prompt, type rcfilr restart
or
  • Filr port 9443 administration console > System Services > Novell Filr > Action Restart
Note that, because the change is applied to the ssf-ext.properties file, it will survive subsequent Filr updates.

Cause

A problem with paging on Open Enterprise Server can result in incorrect LDAP search results being returned when paging is enabled.