Upgrade to 4.8.x fails with error systemctl: command not found

  • Document ID:7024468
  • Creation Date:02-Mar-2020
  • Modified Date:02-Mar-2020
    • Micro Focus Products:
      Retain Unified Archiving

Environment

Retain Unified Archiving 4.8.x

Situation

When running the ./RetainInstall.sh to upgrade to Retain 4.8.x, the install fails with the following messages:

*************************************************************************
./RetainInstall.sh: line 339: systemctl: command not found
./RetainInstall.sh: line 340: (: *: unary operator expected
./RetainInstall.sh: line 347: systemctl: command not found
./RetainInstall.sh: line 348: (: *: unary operator expected
./RetainInstall.sh: line 355: systemctl: command not found
./RetainInstall.sh: line 356: (: *: unary operator expected
./RetainInstall.sh: line 363: systemctl: command not found
./RetainInstall.sh: line 364: (: *: unary operator expected
Restarting TOMCAT....

Resolution

The server OS was running on SLES11.

Retain 4.8.x and above require SLES12 and above.