Upgrade to 4.8.x fails with error systemctl: command not found

  • 7024468
  • 02-Mar-2020
  • 02-Mar-2020

Environment

Retain Unified Archiving 4.8.x

Situation

When running the ./RetainInstall.sh to upgrade to Retain 4.8.x, the install fails with the following messages:

*************************************************************************
./RetainInstall.sh: line 339: systemctl: command not found
./RetainInstall.sh: line 340: (: *: unary operator expected
./RetainInstall.sh: line 347: systemctl: command not found
./RetainInstall.sh: line 348: (: *: unary operator expected
./RetainInstall.sh: line 355: systemctl: command not found
./RetainInstall.sh: line 356: (: *: unary operator expected
./RetainInstall.sh: line 363: systemctl: command not found
./RetainInstall.sh: line 364: (: *: unary operator expected
Restarting TOMCAT....

Resolution

The server OS was running on SLES11.

Retain 4.8.x and above require SLES12 and above.

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