Unable to paste a password into CG login.

  • 7024433
  • 14-Feb-2020
  • 14-Feb-2020

Environment

Change Guardian 5.2

Situation

Authentication does not allow clipboard paste of password.
Why does the Change Guardian login page suddenly require me to type the password?
When Control V or Paste is attempted nothing appears for CG login.
User must manually type in full password after upgrade, why?

Resolution

The solution to this issue is to type the user's password into the password box manually without using copy and paste.

Cause

Change Guardian 5.2 release updated the User Interface to be more secure.  This update removed the ability to paste a user's password into the authentication field.  

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