Accessing Mailbox Management in GroupWise Admin Console results in a certificate error

  • 7024320
  • 06-Dec-2019
  • 06-May-2020

Environment

GroupWise 18
Wildcard Certificates in use on POA

Situation

In the GroupWise Admin Console if you go to a user and click on "User Mailbox" it results in an certificate error.

Resolution

The certificate being used by the POA does not include the intermediate bundle certificate. Create a concatenated certificate, example command:

cat primary_certificate.crt intermediate_bundle.crt >> bundled.crt

Copy the new certificate to /opt/novell/groupwise/certificates/

Point your POA to the bundled certificate.  Restart the POA.

Cause

The certificate in use did not have the intermediate certificate information added to it