Error: Unauthorized WOPI host.

  • 7024260
  • 13-Nov-2019
  • 13-Nov-2019

Environment

Filr 4.1 Advanced
Content Editor

Situation

When attempting to use the "Online Edit" feature, an error is displayed:

Unauthorized WOPI host. Please try again 
later and report to your administrator if the 
issue persists.

Resolution

This error can result from various configuration problems:

1. When logging in to Filr, use the FQDN of the Filr appliance, rather than the IP address. For example, use
https://filr.mycompany.com
rather than
https://192.168.0.1

2. Ensure that the Filr DNS host name is defined in the port 9443 configuration page of the Content Editor appliance. All valid hostname(s) used to access the Filr environment should be added on separate lines. Include the port number if other than (8)443. See the documentation here.

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