Environment
GroupWise 18.2
Situation
When installing GroupWise WebAccess you might observe the following error on the server console during the installation routine:
"warning: %postun(grpwise-tomcat-9.0.24-1.x86_64) scriptlet failed, exit status 1"
The actual installation completes and WebAccess is fully functional.
"warning: %postun(grpwise-tomcat-9.0.24-1.x86_64) scriptlet failed, exit status 1"
The actual installation completes and WebAccess is fully functional.
Resolution
This is a benign (harmless) warning.
Cause
When you upgrade a WebAccess build that has Tomcat 9.0.24 upgrading to
9.0.26, at towards the end of the "uninstall" of 9.0.24, the script
tries to invoke the system command "service" to conditionally restart
Tomcat. For some reason, that service command is throwing an error. We
have seen a few times in the past where Tomcat takes longer to shutdown
and the install does not wait perpetually before moving on with the
remaining installation.