Retain fails with error "javax.net.ssl.SSLException: No PSK available. Unable to resume."

  • 7024202
  • 23-Oct-2019
  • 23-Oct-2019

Environment

Retain Unified Archiving 4.1
GroupWise 18

Situation

The problem was seen on a large Retain request of 4000 items.  The concern would be archiving large amounts of data for new customers.  For existing customers, there should not be such a large amount of items being archived.

Resolution

Add the following switch to the POA startup file.

--ssloption "SSL_OP_NO_TLSv1_3" for GroupWise running on Linux
/ssloption-"SSL_OP_NO_TLSv1_3" for GroupWise running on Windows



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