DSAPP utility does not start on SLES15 SP1

  • Document ID:7024139
  • Creation Date:25-Sep-2019
  • Modified Date:25-Sep-2019
    • Micro Focus Products:
      GroupWise Mobility Service
    • SUSE Products:
      SUSE Linux Enterprise Server

Environment

SUSE Linux Enterprise Server 15
GroupWise Mobility Service 18

Situation

When I install the DSAPP utility that works with GroupWise Moblity 18, and I try to start it I get an error and it will not
start on SLES15 SP1.

Resolution

Go to Yast, Software Managment, search for "python2-rpm".  When the Yast install of this library completes, you now should be able to run /opt/novell/datasync/tools/dsapp/dsapp.sh without an error.

Cause

The DSAPP utility , on SLES15 SP1, did not have access to a needed python library.  This library s not installed by
default on this service patch level of SLES15.

Additional Information

The error received is :


Traceback (most recent call last):

  File "/opt/novell/datasync/tools/dsapp/dsapp.py", line 131, in <module>
    import dsapp_Definitions as ds
    
  File "/opt/novell/datasync/tools/dsapp/lib/dsapp_Definitions.py", line 11, in <module>
  
    import subprocess,socket,re,rpm,contextlib
    
ImportError: No module named rpm