Installing Outlook security patches while Outlook is running may restart Outlook or generate error

  • Document ID:7024065
  • Creation Date:15-Aug-2019
  • Modified Date:15-Aug-2019
    • Micro Focus Products:
      ZENworks Patch Management

Environment

ZENworks Configuration Management
ZENworks Patch Management

Situation

Installing Outlook security patches while Outlook is running may restart Outlook or generate error.

Resolution

ZPM distributes two types of Outlook patches.  One uses .msu file (which can cause problems if Outlook is running).  The other uses .exe file (which does not).

Use the exe version which is marked with (EXE) in the title.  Example: