When trying to start the Agent in show mode the following error Message displays: Running the agent with conflicting effective users

  • 7024023
  • 19-Jul-2019
  • 19-Sep-2019

Environment

GroupWise 14
GroupWise 14R2
GroupWise 18.0.x
GroupWise 18.1.0 
GroupWise 18.1.1

Situation

Can't start GroupWise agent. Trying to run the agent in show mode results in “Running the agent with conflicting effective users” error message. 

Resolution

Remove the “uid.run” file from the problem agent directory. You can now start the agent as expected. 

Cause

The agent was trying to start as a user that is different from the user the Agent was configured to run as. The user specified in the uid.conf file does not match the user specified in the uid.run file.

Additional Information

Linux commands to manually start the agent in show mode
- Domain: /opt/novell/groupwise/agents/bin/gwmta --show --home /path/to/domain &
- Post Office: /opt/novell/groupwise/agents/bin/gwpoa --show --home /path/to/postoffice &