Installing WebAccess returns a Windows Installer missing parameters error

  • Document ID:7024000
  • Creation Date:11-Jul-2019
  • Modified Date:11-Jul-2019
    • Micro Focus Products:
      GroupWise

Environment

GroupWise 18.1.1
Windows Server 2019

Situation

Trying to install WebAccess on a Windows Server 2019 is returning a Windows Installer missing parameters window

Resolution

The install path was d:\Data\GW Software\gw181.1_full_wil_multi\groupwise.  Moving the \groupwise directory to the root of D:\ resolved the issue.

Cause

It was either the directory with the space in the name or it was the fact that the path was nested too deep for the install