Environment
Novell GroupWise
2014
Novell GroupWise 2014
R2 Support Pack 1
Novell GroupWise 2014
R2 Support Pack 1 Hot Patch 1
Novell GroupWise 2014
R2 Support Pack 1 Hot Patch 2
Novell GroupWise 2014
R2 Support Pack 2
Novell GroupWise
18
Novell GroupWise 18
SP1
Situation
Getting an 8201 error when
trying to access a backup using the GroupWise client. Also when
trying to restore a mailbox using the admin console "Restore"
feature you get "The database function 14 reported error [8201] on
ngwguard.db" within the POA logs.
Resolution
Customer was using an NFS share to mount the PO backup to their
production PO server. Changed the mount to Samba instead of NFS;
the errors cleared up and we were able to access the backup.
Cause
NFS mounts should not be used on GroupWise data due to its
file locking mechanism; it has a chance of corrupting the data.
Also the restore area could not read the files as necessary.
NCP is recommended, however, it may be an older protocol. Samba is
a good alternative.