RDP Relay Error: "The connection cannot proceed because authentication is not enabled"

  • 7023937
  • 12-Jun-2019
  • 13-Jun-2019


Privileged Account Manager 3.6
Privileged Account Manager 3.5
Privileged Account Manager 3.2


RDP Relay to Windows 10, Windows 2016, 2019 may fail with an error:

The connection cannot proceed because authentication is not enabled and the remote computer requires that authentication be enabled to connect.


To workaround this issue, change the Security Layer level to 0 or 1.

The Security Layer configuration can be found in the registry entry at
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp.


Reported to Engineering

Additional Information

For more details, please refer to the PAM Troubleshooting Guide:
RDP Relay to Windows 10 or Windows 2016 Fails with a Network Authentication Error.