RDP Relay Error: "The connection cannot proceed because authentication is not enabled"

  • 7023937
  • 12-Jun-2019
  • 13-Jun-2019

Environment

Privileged Account Manager 3.6
Privileged Account Manager 3.5
Privileged Account Manager 3.2

Situation

RDP Relay to Windows 10, Windows 2016, 2019 may fail with an error:

The connection cannot proceed because authentication is not enabled and the remote computer requires that authentication be enabled to connect.

Resolution

To workaround this issue, change the Security Layer level to 0 or 1.

The Security Layer configuration can be found in the registry entry at
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp.

Status

Reported to Engineering

Additional Information

For more details, please refer to the PAM Troubleshooting Guide:
RDP Relay to Windows 10 or Windows 2016 Fails with a Network Authentication Error.

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