Filr Intermediary Certificate Not Recognized

  • 7023887
  • 20-May-2019
  • 24-May-2019

Environment

Micro Focus Filr 4.0

Situation

The steps found within the Filr documentation to apply a Wildcard Certificate have been followed, but the Intermediary Certificate is not downloading to the browser and therefore the certificate shows as invalid.

Resolution

  1. Copy Intermediary certificate file (also known as the chain or intermediate certificate) into /vastorage/conf/certs/
  2. Reboot the Filr Appliance
  3. Test the certificate by going to an https:// site pointing to the Filr Appliance. 
    • Does the browser show a valid certificate?