HTTP 401 Starting Role and Resource Driver

  • 7023850
  • 02-May-2019
  • 02-May-2019

Environment

Identity Manager Roles Based Provisioning Module
Identity Manager 4.7

Situation

When starting the Role and Resource Driver the following error is received.

[04/18/19 16:34:03.199]:RRSD :
<nds dtdversion="4.0">
  <source>
    <product instance="RRSD" version="4.7.2.0">NetIQ Role Service Driver</product>
    <contact>NetIQ Corporation</contact>
  </source>
  <input>
    <status event-id="qtnaacvdl057#20190418233400#1#1:63c217e7-9dbc-400a-bd88-e717c263bc9d" level="error">Thread ID:121 Unable to start Approval Workflow
        Workflow DN: cn=Resource Approval,cn=RequestDefs,cn=AppConfig,cn=UserApp,cn=driverset1,o=system
        Reason: java.rmi.RemoteException: HTTP 401 </status>
    <status event-id="qtnaacvdl057#20190418233400#1#1:63c217e7-9dbc-400a-bd88-e717c263bc9d" level="success">Thread ID:121 Transitioned request status from 12 to 13
        DN: O=system\CN=driverset1\CN=UserApp\CN=AppConfig\CN=RoleConfig\CN=ResourceRequests\CN=20190416142935-29dad43e83c34a18965273c11095dbca-0</status>
  </input>
</nds>


[04/18/19 16:34:03.202]:RRSD :
DirXML Log Event -------------------
     Driver:   \DTNA-IDV\system\driverset1\RRSD
     Status:   Error
     Message:  Thread ID:121 Unable to start Approval Workflow
        Workflow DN: cn=Resource Approval,cn=RequestDefs,cn=AppConfig,cn=UserApp,cn=driverset1,o=system
        Reason: java.rmi.RemoteException: HTTP 401

Resolution

A HTTP 401 error is an authentication error with the Role and Resource Driver, trying to authenticate into User Application.

Verify your authentication information is correct on the Role and Resource Driver properties.

The User Application administrator username and password must be set in the User Application Identity & User Application Password under the Driver Parameters of the Driver Configuration tab AND in the User Application Password under Named Password tab

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