Environment
Identity Manager Roles Based Provisioning Module
Identity Manager 4.7
Identity Manager 4.7
Situation
When starting the Role and Resource Driver the following error is received.
[04/18/19 16:34:03.199]:RRSD :
<nds dtdversion="4.0">
<source>
<product instance="RRSD" version="4.7.2.0">NetIQ Role Service Driver</product>
<contact>NetIQ Corporation</contact>
</source>
<input>
<status event-id="qtnaacvdl057#20190418233400#1#1:63c217e7-9dbc-400a-bd88-e717c263bc9d" level="error">Thread ID:121 Unable to start Approval Workflow
Workflow DN: cn=Resource Approval,cn=RequestDefs,cn=AppConfig,cn=UserApp,cn=driverset1,o=system
Reason: java.rmi.RemoteException: HTTP 401 </status>
<status event-id="qtnaacvdl057#20190418233400#1#1:63c217e7-9dbc-400a-bd88-e717c263bc9d" level="success">Thread ID:121 Transitioned request status from 12 to 13
DN: O=system\CN=driverset1\CN=UserApp\CN=AppConfig\CN=RoleConfig\CN=ResourceRequests\CN=20190416142935-29dad43e83c34a18965273c11095dbca-0</status>
</input>
</nds>
<nds dtdversion="4.0">
<source>
<product instance="RRSD" version="4.7.2.0">NetIQ Role Service Driver</product>
<contact>NetIQ Corporation</contact>
</source>
<input>
<status event-id="qtnaacvdl057#20190418233400#1#1:63c217e7-9dbc-400a-bd88-e717c263bc9d" level="error">Thread ID:121 Unable to start Approval Workflow
Workflow DN: cn=Resource Approval,cn=RequestDefs,cn=AppConfig,cn=UserApp,cn=driverset1,o=system
Reason: java.rmi.RemoteException: HTTP 401 </status>
<status event-id="qtnaacvdl057#20190418233400#1#1:63c217e7-9dbc-400a-bd88-e717c263bc9d" level="success">Thread ID:121 Transitioned request status from 12 to 13
DN: O=system\CN=driverset1\CN=UserApp\CN=AppConfig\CN=RoleConfig\CN=ResourceRequests\CN=20190416142935-29dad43e83c34a18965273c11095dbca-0</status>
</input>
</nds>
[04/18/19 16:34:03.202]:RRSD :
DirXML Log Event -------------------
Driver: \DTNA-IDV\system\driverset1\RRSD
Status: Error
Message: Thread ID:121 Unable to start Approval Workflow
Workflow DN: cn=Resource Approval,cn=RequestDefs,cn=AppConfig,cn=UserApp,cn=driverset1,o=system
Reason: java.rmi.RemoteException: HTTP 401
DirXML Log Event -------------------
Driver: \DTNA-IDV\system\driverset1\RRSD
Status: Error
Message: Thread ID:121 Unable to start Approval Workflow
Workflow DN: cn=Resource Approval,cn=RequestDefs,cn=AppConfig,cn=UserApp,cn=driverset1,o=system
Reason: java.rmi.RemoteException: HTTP 401
Resolution
A HTTP 401 error is an authentication error with the Role and Resource Driver, trying to authenticate into User Application.
Verify your authentication information is correct on the Role and Resource Driver properties.
The User Application administrator username and password must be set in the User Application Identity & User Application Password under the Driver Parameters of the Driver Configuration tab AND in the User Application Password under Named Password tab