Duplicate appointments in GroupWise Windows client for pop accounts

  • 7023817
  • 10-Apr-2019
  • 11-Apr-2019

Environment

GroupWise 18

Situation

When looking at an external mail account, such as gmail, appointments received show a single instance for each appointment.  When using POP to bring that same account into the GroupWise Windows client, the appointment is brought in twice for each instance.

Resolution

This has been reported to engineering.  The current work around is to use IMAP instead of POP as that seems to bring them in as a single instance at a time.