ZRS SSL User Configuration: Unable to contact User Source. Specify valid details.

  • Document ID:7023768
  • Creation Date:14-Mar-2019
  • Modified Date:18-Mar-2019
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

ZENworks Configuration Management

Situation

Attempting to configure ZENworks Reporting Server to use a user source with SSL.

Error Message:

Unable to contact User Source. Specify valid details.

Resolution

With server address field, use the FQDN of the server and not the IP address.