Self Service Password Reset 220.127.116.11
LDAP server being used on back-end of SSPR is a eDirectory 9.1.0 or 8.8.8.x server
After upgrading from the SSPR 4.3.x appliance to SSPR 18.104.22.168, the following message is received when attempting to change the password on a user.
In the eDirectory password policy assigned to the user. Check the option "Allow non-alphabetic characters in the password"
The eDirectory password policy, or the SSPR password policy has a numeric requirement of one value in it. Requiring one numeric value in the password. As soon as you put in that one numeric value, SSPR throws a "New password has too many non-letter characters" message and will not allow you to save the password.
SSPR 4.4 changed the way that SSPR interprets the eDirectory setting "Allow non-alphabetic characters in the password." The enforcement of "Allow non-alphabetic characters in the password" with SSPR 4.4 is currently being investigated.