iPrint Appliance Online Updates shows no updates beyond 3.2.0

  • Document ID:7023693
  • Creation Date:31-Jan-2019
  • Modified Date:01-Feb-2019
    • Micro Focus Products:
      iPrint

Environment

Micro Focus iPrint Appliance 3.x

Situation

Even though there should be updates listed within the Online Update Needed Patches list, the list still shows blank within the iPrint Management Console (https://<address>:9443 -> Online Update).

This condition (blank list of available patches) exists whether appliance is a new install of 3.0 or an iPrint Appliance which has patches up to version 3.2.0. 

Resolution

Apply the iPrint Appliance GPG Key Update.

Cause

Micro Focus updated the security requirements to connect the iPrint Appliance to the update server. This results in the iPrint Appliance Online Update list to show blank until the FTF linked above is applied.