Designer - Fails to Login during Project Import

  • 7023654
  • 18-Jan-2019
  • 18-Jan-2019

Environment


Identity Manager Designer 4.7.x

Situation

While trying to import a project with Designer, the following error is received.

The system can't authenticate you to the tree. Make sure the username, context, and password are correct, and then retry the operation. If it still doesn't work, contact your network administrator.

Using the same Host name, User name, and password credentials, we are able to login with an LDAP Browser.



Resolution

The server being used in the Host name field did not hold a replica of the partition where the User in the User name field resided.   Adding a replica of the partition where the user object resided resolve the issue.

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