Quickprint not honoring color and duplexing settings

  • 7023634
  • 14-Jan-2019
  • 14-Jan-2019

Environment

Micro Focus iPrint Appliance 3.x
Micro Focus iPrint for OES 2015 SP1
Micro Focus iPrint for OES 2018

Situation

Changing the Color and Duplexing options are not honored when submitting a print job with QuickPrint.  The options can be changed and are saved, but the print job will always come out Black & White or always as a single page, regardless of the value of the settings.

Resolution

Change the internal renderer driver from PCL to PostScript.
  • Go to the Management Console (https://servername:9443)
  • click the Manage iPrint Appliance tile
  • choose the Renderers link (left menu item)
  • highlight the iPrint Local Renderer
  • click the Edit button
  • Change the Default Printer Driver to the Generic PostScript Printer Foomatic/Postscript (recommended) driver.

Cause

The duplex and color settings are ignored when the PCL driver is selected.

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