How to restrict or redirect Ideas Portal Link in GroupWise Client

  • 7023631
  • 11-Jan-2019
  • 17-Jan-2019

Environment

GroupWise 18

Situation

GroupWise -> Help -> Ideas Forum (enhancement request) links to an external site (microfocus.com) which may mislead users who believe it is possible to log support incidents here.

Resolution

Change the URL
  • GroupWise Admin -> Post Office or Domain -> Client Options -> Integrations -> Tutorial -> Training and Tutorial URL

Status

Reported to Engineering

Additional Information

Removal of this link in its entirety has been logged as an enhancement request.  See Idea 13861.

A bug (#1121885) has been identified whereby this setting is not honoured in WebAccess.

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