iPrint Portal authentications fail and new printers don't show after upgrade to Appliance version 3.2

  • 7023610
  • 02-Jan-2019
  • 02-Jan-2019

Environment

Micro Focus iPrint Appliance 3.2

Situation

Authentications to the iPrint Portal page fail after upgrading to the iPrint Appliance version 3.2.  Also, newly created printers don't show in the iPrint portal until restarting the iPrint Mobile service (rcnovell-iprint-mobile restart).

Resolution

Paste the following string of commands into a terminal session:
sed -i 's/false/true/g' /etc/opt/novell/iprint/conf/iprintconf.properties;rcnovell-ipsmd restart;rcapache2 restart

Cause

A bug was introduced into the 3.2 update that changed two values within the /etc/opt/novell/iprint/conf/iprintconf.properties file from true to false.  Both values should be set to true.