Winsock 10101 error when printing or installing iPrint printers

  • 7023541
  • 27-Nov-2018
  • 27-Feb-2019

Environment


Open Enterprise Server 2018 (OES 2018) Linux

Situation

When attempting to install or print to an iPrint printer with the Canon Generic Plus PCL6 Printer Driver v1.40 associated, a Winsock 10101 error is returned.

Resolution

1. Apply OES 2018 Update Update 6 - iPrint - Recommended 11

2. Apply OES 2018 SP1

Cause

When installing an iPrint printer, the printer driver associated to that iPrint printer is copied from the Driver Store's /var/opt/novell/iprint/resdir directory to the Print Manager's driver cache directory (/var/opt/novell/iprint/mod_ipp). This internal server file copy occurs through the Apache interface. A failure occurs during that copy process with that Canon Generic Plus driver.  A fix has been coded to prevent that failure from occurring.