Environment
Access Manager 4.4
Access Manager 4.3
Access Manager 4.3
Access Gateway Service
Situation
Auditing is enabled for Access Gateway, but no events are getting sent to /var/opt/novell/syslog/audig_ag.log. In fact the audit_ag.log is missing.
Resolution
Change the permissions of the /var/opt/novell/log/syslog to in clude write right for other group.
chmod 757 /var/opt/novell/syslog
Reported to engineering and this will be fixed in future release.
Cause
The file permissions for /var/opt/novell/syslog are as follows:
drwxr-xr-x. 2 novlwww novlwww 48 Nov 16 15:34 syslog
When apache starts it tries to create the audit_ag.log as user wwwrun:www. Because the "other" does not have the write right, the file is not created.