Error adding eDir User Source Connection - "Does not belong to the same Directory"

  • 7023439
  • 12-Oct-2018
  • 12-Oct-2018


ZENworks Configuration Management 2017 Update 2 ZENworks Control Center - ZCC


When trying to add an additional eDirectory LDAP server to an existing user source, the error "The Connection specified does not belong to the same directory as the selected authoritative source."


Reenter the LDAP password with the correct casing.


This can occur if the existing eDir LDAP connection servers are configured to be case-insensitive for passwords and the new connections are case-sensitive, if the user source password was originally entered without the proper casing.

Additional Information

Reminder: For DSFW Servers, the eDirectory LDAP Ports are 1389 and 1636 by default.  Ports 389 and 636 will point to the DSFW LDAP directory.