SharePoint access for users fail when FQDN and NetBIOS of AD domain do not match

  • 7023401
  • 01-Oct-2018
  • 04-Oct-2018


Filr 3


In a Windows AD environment, where the Full Qualified Domain Name (FQDN) and the NetBIOS (Pre-windows 2000) domain name does not match, Filr users are unable to access the Net Folders created for SharePoint.
A "Unauthorized access" error is seen in the appserver.log for the users trying to access these SharePoint Net folders.


A fix for this issue is part of Filr 3.4.2 and later, available over the update channels.


In this particular situation, Filr authenticated the users to SharePoint using a wrong NetBIOS name for the domain.

Additional Information

An example of such a setup would be:
The domains FQDN:
The NetBIOS (Pre-windows2000) domain name: DIGITALAIRLINES.