Filr Mac Client error: The installed version of FUSE is too old for the operating system.

Document ID:7023368
Creation Date:21-Sep-2018
Modified Date:21-Sep-2018
- Micro Focus Products:
  Filr

Environment

Micro Focus Filr 3.4
Micro Focus Filr Desktop client for Mac

Situation

With the Filr 3.4 Desktop client for Mac installed on a Mac 10.13 Operating System, the user will receive continuous popup's as follows:

Unsupported macOS Version
The installed version of FUSE is too old for the operating system. Please Upgrade your FUSE installation to one that is compatible with the currently running version of macOS.
[OK]

After closing all the popup windows and launching the Filr Folder within the Filr tray icon, the user won't be able to see any Filr folders (MyFiles, NetFolder, SharedWithMe).

Resolution

Apply the 3.4.1 Filr Update, which includes an updated Filr client for Mac.

Cause

The existing OSXFuse v3.7.1. no longer works with the new Mac 10.14 Mojave. The updated Filr Mac client updates the Filr installer package with the new OSXFuse v3.8.2 to include support for Mac 10.14.