IDM 4.7.0 Data Collection Service (DCS) Driver 4.2.0 won't start: NoClassDefFoundError: com/microfocus/database/builder/DatabaseBuilder

  • 7023272
  • 15-Aug-2018
  • 15-Aug-2018


Identity Manager 4.7.0
Identity Manager Driver - Data Collection Service


After applying the Data Collection Service Driver 2.0 update on a IDM 4.7 server, the following error is received when attempting to start the driver.

08/15/18 09:05:27.732]:Data Collection Service Driver ST:DCSShim: BatchFileManager - Initializing state file...
[08/15/18 09:05:27.732]:Data Collection Service Driver ST:
DirXML Log Event -------------------
     Driver:   \DENCHRIS18_TREE\system\driverset1\Data Collection Service Driver
     Status:   Error
     Message:  Code(-9010) An exception occurred: java.lang.NoClassDefFoundError: com/microfocus/database/builder/DatabaseBuilder
    at Source)
    at com.novell.nds.dirxml.driver.dcsshim.persist.BatchFileManager.<init>(Unknown Source)
    at com.novell.nds.dirxml.driver.dcsshim.DCSShim.init(Unknown Source)
    at com.novell.nds.dirxml.engine.Driver.startShim(
    at com.novell.nds.dirxml.engine.Driver.initialize(
    at com.novell.nds.dirxml.engine.Driver.<init>(

[08/15/18 09:05:27.733]:Data Collection Service Driver ST:Driver terminated.
[08/15/18 09:05:27.735]:Data Collection Service Driver ST:Writing XML attribute


Per the readme, the DCS 4.2.0 update requires the 4.7.1 update be installed on the server.
System Requirements:
•Identity Manager 4.7.1 or higher.
•IDM Reporting Module.

Install the 4.7.1 and the driver should start.