GWAVA (Secure Messaging Gateway) 7
The GroupWise Secure Messaging gateway fails to successfully execute a simple test Mail Filter Policy and errors out as noted in the SMG log: /opt/gwava/services/logs/gwava-10\20180810.log, as the result of an outbound GroupWise internet message :
 2018-08-10 12:10:02 (ppst)<6> Processing scan requests
 2018-08-10 12:10:02 (QUMN) No policies were located to scan this message
 2018-08-10 12:10:02 (rrqs)<6> Sending response to client
 2018-08-10 12:10:02 GWAVA client connection finished processing
 2018-08-10 12:10:02 (chnd)<6> Closing gwava client handler
To correct this issue make sure you have a fully qualified domain name listed under "Manage Domains", in the SMG "System Administration" web console :
a. "Organization/Policy Management"
b. "Domain Management"
c. When I originally created the new Domain by clicking on "Add new", it wants a
name for the new domain, I mistakenly just typed "GroupWise", rather than the fully qualified hostname (FDN) for the GroupWise Server (where the GroupWise Internet Agent resides), I was not aware it wanted a hostname rather than just a domain "name". Did not get in the "Instructions" button to put in an FDN.
Somehow the newly created Mail Filter Policy could not be located without the change as noted in this document.