The GroupWise Secure Messaging gateway fails to successfully execute a simple test Mail Filter Policy and errors out as noted in the SMG log

The GroupWise Secure Messaging gateway fails to successfully execute a simple test Mail Filter Policy and errors out as noted in the SMG log:  /opt/gwava/services/logs/gwava-10\20180810.log, as the result of an outbound GroupWise internet message :

[139685115610880] 2018-08-10 12:10:02 (ppst)<6> Processing scan requests

[139685115610880] 2018-08-10 12:10:02 (QUMN) No policies were located to scan this message

[139685115610880] 2018-08-10 12:10:02 (rrqs)<6> Sending response to client

[139685115610880] 2018-08-10 12:10:02 GWAVA client connection finished processing

[139685115610880] 2018-08-10 12:10:02 (chnd)<6> Closing gwava client handler

To correct this issue make sure you have a fully qualified domain name listed under "Manage Domains", in the SMG "System Administration" web console :

  a.  "Organization/Policy Management"

  b.  "Domain Management"

  c.  When I originally created the new Domain by clicking on "Add new", it wants a

      name for the new domain, I mistakenly just typed "GroupWise", rather than the fully qualified hostname (FDN) for the GroupWise Server (where the GroupWise Internet Agent resides), I was not aware it wanted a hostname rather than just a domain "name".  Did not get in the "Instructions" button to put in an FDN.