System update contents sync Status - Available even after deleting SU on Primary - Satellite fails cleanup and contents download fails

  • 7023244
  • 03-Aug-2018
  • 03-Aug-2018

Environment

ZENworks Configuration Management 2017 Update 2
ZENworks Configuration Management 2017 Update 1
ZENworks Configuration Management 2017

Situation

In some cases, after deleting a system update, the content is cleaned up from content servers, but the servers generate errors trying to sync the content.  One way to recognize the issue is that ZDC report shows missing content for the system update which was deleted.

Resolution

Contact Micro Focus Customer Care ZENworks Technical Support for database queries to clean up the content sync entries.

Status

Reported to Engineering