"Unknown Java path/location" Error When Attempting to Install Retain GroupWise WebAccess Plugin

  • 7023177
  • 12-Jul-2018
  • 12-Jul-2018


Retain 4.x
GroupWise 18
GW WebAccess


When attempting to install the Retain GroupWise WebAccess Plugin an "Unknown Java path/location" error is thrown.


With the changes that were made to GroupWise WebAccess for version 18, there are some changes that need to be made in our installer. The installer assumes that the jre is in the path. You will need to insert the path into the script and change the ownership of a file and directory for GW18.

1. Insert the JRE path into the "installgui.sh" script by editing the last line as shown below:
if [ "$DISPLAY" = "" ]; then
        echo "Must run GUI version with X-Windows running"
/opt/novell/grpwise-tomcat8/jre/bin/java -Djava.endorsed.dirs=./endorsed -jar retain_webaccess.jar

2. In the /var/opt/novell/groupwise/webaccess directory change the ownership of the "license.txt" file and "retain" directory and its contents with the following commands:

chown  grpwise-tomcat8:grpwise-tomcat8 license.txt
chown -R grpwise-tomcat8:grpwise-tomcat8 retain