How to Export and Import PlateSpin Database Data

  • 7023175
  • 12-Jul-2018
  • 27-Feb-2019

Environment

PlateSpin Protect 11.x
PlateSpin Forge 11.x
PlateSpin Migrate 12.x, 2018.11 and up

Situation

During upgrades or when re-installing the PlateSpin Forge/Migrate/Protect software it is recommended that the database be exported to minimize potential data loss.

Resolution

Follow the steps below for Migrate, Protect, and Forge.  This method exports and imports the PlateSpin Database data for the product (such as for protection or migration/conversion) regardless of whether you created the migration job using Migrate Client or Migrate Web Interface used to create the contract/job.

Export

1. Open a command prompt and navigate to the path corresponding to the specified default product installation:

      C:\Program Files (x86)\PlateSpin Protect Server\PlateSpin Forge\bin\ImportExport

      D:\Program Files\PlateSpin Forge Server\PlateSpin Forge\bin\ImportExport

      C:\Program Files\PlateSpin Migrate Server\PlateSpin Forge\bin\ImportExport

2. Execute the following command:

      ImportExportAll.bat /export /dir=<path to export dir>

      where <path to export dir> could be something like C:\exports\platespin_backup

If this command returns an error stating that there are 1 or more running jobs and there are no visible running jobs, please contact support for assistance.

3. The data will now be exported to C:\exports\platespin_backup

Import

1. Open a command prompt and navigate to:

      C:\Program Files (x86)\PlateSpin Protect Server\PlateSpin Forge\bin\ImportExport

      D:\Program Files\PlateSpin Forge Server\PlateSpin Forge\bin\ImportExport

      C:\Program Files\PlateSpin Migrate Server\PlateSpin Forge\bin\ImportExport

2. Execute the following command:

      ImportExportAll.bat /export /dir=<path to export dir>

      where <path to export dir> could be something like C:\exports\platespin_backup

3. Once the import is complete connect to the Protect or Forge web user interface to confirm the data is intact

Note: If the command gives an error indicating it cannot find the XML files, then try provide the path in quotes

      (ImportExportAll.bat /import  /dir="C:\exports\platespin_backup")