GroupWise Messenger iOS client times out after 24 hours

  • Document ID:7023157
  • Creation Date:05-Jul-2018
  • Modified Date:19-Jul-2018
    • Micro Focus Products:
      GroupWise Messenger

Environment

GroupWise Messenger 18
Novell Messenger 3.x

Situation

The Messenger client on any iOS device disconnects after a 24 hour period. 

Resolution

Add npnsdevicetimeout=minutes to the MA startup file.  Change minutes to something like 10080 for a week.  This setting will work for both iOS and Android devices