External users unable to complete registration in Vibe

  • 7023146
  • 02-Jul-2018
  • 02-Jul-2018


Micro Focus Vibe 4.0.4
Micro Focus Vibe 4.0.3
Micro Focus Vibe 4.0.2
Novell Vibe 4.0.1
Novell Vibe 4.0


When a file is shared with an external users and he/she tries to register using the link received in email, a registration screen is shown as expected. Once the user fills the information and clicks on "Register" button, an error is seen on screen that reads "An error occurred in the registration process. Please try again". Repeated attempts to register result in the same error.

When the error occurs during registration a corresponding error message with any details is not logged in Vibe server logs.


A fix for this issue is available for Vibe 4.0.4. Please contact Micro Focus Customer Care with reference to this TID for further assistance.