Environment
Micro Focus iPrint Appliance 3.x
Micro Focus iPrint Appliance 4.x
Situation
The Management Console in the iPrint Appliance 3.x or 4.x generates an invalid Certificate Signing Request (CSR) file. There is nothing to indicate an invalid CSR file has been generated until you submit the CSR to a Certificate Authority who will report the CSR file is corrupt or invalid.
Resolution
Apply the following patches:
·iPrint 3.2 Patch 3
·iPrint 4.0 Patch 3
Cause
A defect in the CSR generation process.