No "Start/Stop Logging" action is available in a VT session

  • 7023004
  • 22-May-2018
  • 02-Jul-2018

Environment

Reflection Desktop (including Pro, or for UNIX and OpenVMS) 16.0 or higher
Reflection 2014
Reflection Pro 2014
Reflection for UNIX and OpenVMS 2014
Reflection for UNIX and OpenVMS 2011
Reflection Standard Suite 2011

Situation

No "Start/Stop Logging" or "toggle" action for starting and stopping a VT session trace is available for mapping to a button or key in Reflection Desktop.

Resolution

If using Reflection Desktop 16.0:
        Update to Reflection Desktop 16.0 SP1 HF14 or higher (16.0.432)
If using Reflection Desktop 16.1:
                Update to Reflection Desktop 16.1 SP1 or higher

With these updated versions of Reflection Desktop, the "Start/Stop Logging" toggle action will be available on the list of actions that can be mapped for a VT session.  This newly added action combines the functionality of the separate Start Logging and Stop Logging actions which already exist in Reflection Desktop.

A HotFix (HF) for Reflection Desktop is a cumulatively built product update, intended for limited distribution, which addresses specific customer issues and enhancement requests; outside the regular Development release cycle. It is only available to Micro Focus customers with current software support and maintenance contracts, and only after contacting Micro Focus Customer Support directly.  A HotFix undergoes limited stability and quality testing and is intended for quick release to address specific product issues and should not be deployed to production environments without thorough testing.  It is recommended to upgrade to a full-release or a Service Pack version of Reflection Desktop when it becomes available.

Workaround:

There is a two-button workaround which is available for this issue.  On the built-in toolbar for Reflection Desktop there are separate "Start Logging" and "Stop Logging" buttons that can be used instead of the single button "toggle" action like is found in Reflection version 14.

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