Environment
Access Manager 4.4
Situation
Applied HF1 on NAM 4.4.0. But, Admin Console -> Dashboard -> Troubleshooting -> Version shows the incorrect version number as 4.4.0.0-337 instead of 4.4.0.1.-6.
Resolution
This is a bug and below workaround could be used to address it:
Change the permissions of below directories to 755
a. /opt/novell/nam/patches
b. /opt/novell/nam/patches/installed
c. /opt/novell/nam/patches/installed/HF1-6
Cause
Issue stems from the fact that the OS is hardened with a particular umask level (Ex: 077).
The end result is that we see 700 permissions on /opt/novell/nam/patches, /opt/novell/nam/patches/installed, /opt/novell/nam/patches/HF1-6 directories.
This prevents the version info from being read and displayed correctly. Once we change permissions to 755, the version displays correctly.