Environment
GroupWise 18
GroupWise Mobility Service 18
GroupWise Mobility Service 18
Situation
You were using SLES11 with GMS 2014 R2. You wanted to perform
in-place update to SLES12 and then update also GMS into a version
18. When upgrading GMS, you see problems reported over
datasync_user invalid password, authentication failed. Even when
you use older dsapp tool and want to change the datasync_user
password, this fails.
Resolution
The problem originated in pgUpdate.sh script when you have overseen
complains over locales. Example:
lc_collate cluster values do not match: old "de_DE.UTF-8", new 'en_US.UTF-8".
On German or other non US SLES11 installation, this variable is different and cause upgrade PSQL problems. Once you have installed newer software, re-run please, once more this script and you shall not see similar complains. If yes, you might look at the TID 7022483 to edit this upgrade script.
Once this script is run without problems, re-run again upgrade to GMS18 software via install.sh script from mounted ISO.
lc_collate cluster values do not match: old "de_DE.UTF-8", new 'en_US.UTF-8".
On German or other non US SLES11 installation, this variable is different and cause upgrade PSQL problems. Once you have installed newer software, re-run please, once more this script and you shall not see similar complains. If yes, you might look at the TID 7022483 to edit this upgrade script.
Once this script is run without problems, re-run again upgrade to GMS18 software via install.sh script from mounted ISO.