GMS 18.0.1 agents will either stop running or show as up when actually down

Document ID:7022862
Creation Date:17-Apr-2018
Modified Date:18-Apr-2018
- Micro Focus Products:
  GroupWise Mobility Service

Environment

GroupWise Mobility Service 18

Situation

Python was upgraded on the SLES12SP3 server to version 3.4.6-25.7.1. The GMS agents would stop responding or actually be down when an rcgms status would show them as up

Resolution

Python v3.4.6-25.7.1 will not be supported with GMS at this time. It is on the current road map however we do not have an ETA as to when this support will be implemented.