Malwarebytes MEEClientService fails to start with ZCM agent

  • 7022761
  • 21-Mar-2018
  • 21-Mar-2018

Environment

ZENworks Configuration Management 2017

Situation

Malwarebytes service "MEEClientService" fails to start with 2017 ZENworks Adaptive Agent v.17.0.0.1252 installed.

Resolution

Malwarebytes is correcting this issue in their managed version.

Cause

Malwarebytes Technical Support found that there was a compatibility issue due to both programs attempting to access/control certain windows functionalities with Malwarebytes managed version ( 1.7.3208).

Additional Information

Name: Malwarebytes' Managed Client
Package Name: ClientSetup.msi
Version: 1.7.3208

Malwarebytes Stand Alone (unmanaged version) "MEEClientService" service starts up and works properly with the  2017 ZENworks Adaptive Agent v.17.0.0.1252 installed.